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I responded in your original thread not going to retype it here.

No worries, I don't take it personal. We have been working through the model a lot lately trying to adapt. Most of the processes were setup from before we really knew what we were getting into. We have been trying to change some things and get some other things on track. However, it feels like...

I think you need to understand a few things: 1. GL has been doing this for many years and completely built there business model around it. We are really still in our infancy in surplus. We were already an established equipment auction company who decided to branch out. We have realized that...

Thanks for the email! I responded this morning if you could respond when you get a chance so I can get the process going if you think it is fair.

PM me with all of the item numbers. Honestly, our Customer Service is a high turnover gig its kind of a starter job for most students out of college. We are diversifying who we hire to try and get some more tenure and experience in that department.

I will PM you and we will work this out. I don't take this personal and I will do what I can. It looks like you have been speaking back and forth with DaRon, he is out of town this week which is probably why things have gone unanswered. I can get you a title and will do everything within my...

Typically I do not respond to these publically but since the need was felt to put it out here I will. I have looked at the inspection report, nowhere in the pictures were there tools that I saw that you mentioned was missing? In every major picture there was not a spare tire, I did find one...

In the PM you sent me you were asking about exporting the machine, I told you that I would see what I could do to get an export person in touch with you. I had not heard back so I assumed they had reached out. I try to follow up with everyone but I do get a lot of requests. I will see what I can...