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Good to know what Carriers are thieves.
In my Napa Warehouse Manager days down here, R&L, Roadway, and Saia were good carriers that did my outbounds that did not go on NAPA corporate trucks.
Well a sharply worded email and a picture has resolved the dispute.
The weight charges & "inspection" charges have been reversed to the "original" weight quoted. The "inside" pick up fee of $100 has been reversed.
I was also charged $25 "will call" fee for me to pick up at terminal/ hold on...
I booked through a 3rd party CH Robinson. So far they seem to be trying to help. I charged on my credit card and might involve Visa also.
$144 quote has now ballooned to $365
Thanks Wes as that is exactly what I need and the aerial shot is icing on the cake.
Yes, I made the mistake booking Central. They have tried to screw me on the weight but there is a clear label showing the weight of the item. I disputed that and now this bs. Hindsight, I would have booked...
Does Chambersburg have a freight loading dock at their warehouse?
My Carrier is billing me for inside pickup surcharge and I want to have my facts straight before I call?
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