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Well this is from the regional manager I deal with often who talked to the terminal manager there. This was not from any customer service rep. I will follow up on it on Thursday. I am not going to debate their guidelines and what they have going on at their terminal. It is a small terminal...

Will update the thread for the OP. The trailer with your stuff will be unloaded on 7/3/20 as the list stands right now for the hot sheet. The CDC closed that terminal down on 6/19 due to 4 dock employees testing positive for COVID19. The terminal was cleaned last week. All employees at...

They have a bad tendency to overbill after the fact unfortunately. They are being sued by the federal government for overweight billing on defense items.

Yrc and Walmart have had a contract for years their influx flow has not changed. So someone at that terminal is yanking your chain about a trailer not being unloaded. It is probably due to staff shortages. Pm me your tracking number and I will notify the appropriate people and see what the...