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When they privatized the sales of govenment surplus there was an infastructure and personel already in place (DRMO).
GL came in and once they were up and running they started closing sites and getting rid of people that had stayed on from DRMO. I know this from talking it several former...
Once you get through the human firewalls they put in place and actually get to someone who can make a command decsion most of the time you can get a resolution to your issue.
If it gets to the point where the threat of a Congressional is necessary someone in (mis)management has failed at their...
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