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I have found that the (mis)management in AZ (not the ladies in the trenches) are just as concerned with my customer satisfaction now (after having bought over 30 vehicles and assorted other stuff) as they were when I bought my first deuce.:roll::roll:
You just have to threaten the right person with the right consequences.
If you can get past the human firewalls and actually talk to someone that can make a command decsion you can usually reach a medium.
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