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FWI
To our valued customers,
In order to accommodate buyers picking up purchases during the challenging times of COVID-19, we temporarily paused our abandonment policy.
Effective Sep 24, 2020 we are reinstating this policy and will be strictly enforcing abandonment deadlines. After...
Well if your timeline ends up the same as mine you will get a release in a month or so, my purchase was April 1st and I picked up the M998 on Monday.
Now comes the long wait for the SF-97, I have no idea whom we should all contact but we need to get Richie Bros out of the US surplus business...
Boy Richie Bros has lost there minds!! last week they tried to get an opening bid on a two separate MEP-831As of 3K ea., these were missing parts, the highest any MEP-831A has ever sold for is $2500 and they were NEW still in the plastic wrap, What a bunch of morons!!!
No, went real smoothly, the guy loaded the M998 with a forklift saving me time, we then went to a different depot about 40min away, had called the guy and he had the mep831a on the forklift when we got there.
Evidently nobody is monitoring the email account, I called in and ignored all the instructions to use email to schedule pickup and after a modest wait received the contact info I needed.
EDIT, little bit scary,, the local contact has to check, he thinks my M998 may have gone through...
If I am correct I am supposed to remove the vehicle within 10 bus. days of the EUC being approved, So I contacted pickupsupport@govplanet.com as instructed two days ago and again yesterday with NO response so THEY have wasted 2 of the 10 days I have already, what a class act....
Well getting the EUC approved does not end the drama, on email they tell me to call, on the phone they tell me to email, these bozos have lost all control over "customer service"
I guess it is no wonder, Govplanet had some 700 items sell just today, and Richie Bros. runs 6-7 different auction...
I thought it had to be applied for after receiving the EUC, the EUC approval statement did say ownership papers would be sent to me, I am a little confused on the process.
Well my status was changed today from "EUC SENT" to "Submitted to TSC, pending approval" I guess they were lying when they said it was "sent" Or maybe lying today, who knows....
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