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I you spent half as much time reading the ENTIRE listing as you did posting here you wouldn't have the problems you created for yourself , if you don't like GL buy form a dealer. All the Gl crap comes with that good auction price.
This is on every bid page on GL but may vary by location ;
Preview Arrangements:By appointment only. No customer escorting available for preview. Loadout Procedures:Load by appointment only within 10 business days of a paid in full invoice Security Procedures:Must have current ID, proof of car...
In regards to your issue 1 , if you had read the entire auction description you would have known about the loadout procedures . They only loadout certain days and appiontment usually are required , its your responsibility to know the loadout terms BEFORE bidding .
2. Security procedures are...
but for every bider they run off ther's 5 new ones to bid and they are the sole seller . If you don't buy from them someone else will . So it leaves you 2 choices deal with there crap or pay more to a middleman hopefully with less agravation but not always