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Hello there from Sarasota, FL

I just used a new switch and rigged it in what was left after tearing out the housing. Make sure the switch is M-On/Off/M-On...55025-04-BP http://www.westmarine.com/buy/cole-hersee--sealed-toggle-switches--P014152292

I got a switch just to make it work... http://www.westmarine.com/buy/cole-hersee--sealed-toggle-switches--P014152292 the 55025-04BP

In your pic, the top solenoid is the 'Out' and the bottom is the 'In'. If you have the black controller that I showed in previous post, it's more likely the switch inside the controller itself. You need a test light/continuity tester to see if power is even getting to the solenoids on the winch...

I have recently went through what sounds like a similar issue. There are some bad winch controllers being sold currently as NOS. They have new plugs and such, but faulty switches. Use a continuity tester and/or test light to narrow down if it's the controller. I added a data plate pic if that...