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I think their legal department got the message that I'm not messing around on this issue. I have an SF-86 clearance and current service member ID. If they deny it, they'll need a good reason for my congressman as to why. "He's mean to us" probably won't cut it.

I got a call from their legal department (ironically, was on hold with their customer service line at the time). He first tried threatening me, telling me that I can't keep calling three times a day, to which I responded with "I can and will until you release this truck." He retorted with...

You were right; calling them three times a day to get "today's lie about this truck" was the key. That truly moved the complaint up the chain pretty quickly. I only called for two days, morning, noon, and night. Got a call from the legal department the evening of the second day.

I just spoke with their legal department. They acknowledge their screw-up and are getting it fixed as soon as possible, but should be less than two weeks. For those of you with trouble with Govplanet.com, I will say the single most effective thing I did was call them every morning, noon, and...

Still nothing. I'm really going to have to sue these jerks to get my truck, aren't I?

Well, I'm a lawyer, so I try not to do the whole "I'll sue you" as a first response, but it is really looking like it will either be that or a call to my congressman.

As an edit, the truck was purchased 8/21, not 8/12. I can't change the thread title.

I bought item 1940130 on GovPlanet on 8/21/2019. It is an M936 5-ton Wrecker. I challenge the truck is highly sought-after by Hans Grueber.. They took over a month to "accept" my EUC, now it shows "correction needed", but they won't tell me what corrections. I think it is in that status just...