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The exact same lie they told me, but with a credit card.
Visa and my bank both confirmed that had there been an attempted charge, it would show to them and a transaction # would be on Government Liquidations system. It didn't show, and GL of course could not provide a number.
Government Liquidation has a long history of screwing up on their end about charging you, then blaming you or your bank.
They have done it to me, they have done it to others, and they will lie to you about it when they do.