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Statistics speaking, a happy customer tells 1 or 2 people.... an unhappy customer tells 8 or 10.... Looking at the view count of this thread, I've told 2004. These same people would have also seen a positive resolution had there been one....

GL has stated an intention to refund my purchase price. I haven't seen it yet, but disputing it through the CC is always an option. I don't think it'll come to that. I have them in writing with an intent to refund. The refund will be there. The problem is they've locked my account pending the...

That's how I interpret it...

Response received : " Thank you for your patience while the reply to the claim resolution was being assessed. Based on Management’s further review of the dispute below the original claim resolution remains unchanged. Sincerely, Caryn Bort Customer Service Claims ---------------...

It isn't theft. LE sees this type of thing as a civil dispute. Further, by refunding the purchase price of the "abandoned" lot they remove any grounds for that. It comes down to them saying "if you want to ever bid again you'll pay 25% default fee". My response is "if you want me to ever bid...

I called GL's customer service this morning at 0800 and was told to pound sand, by a very polite and nice sounding young woman. (This is a paraphrase). I asked for a superior and was told to call back at 0900. I called at 0900. I was told the original problem will have to be addressed via...

I infer problems between GL and the shipper based on the comments Jared made to me. He wanted to know which carrier I was using before giving me the status of the lot, and his comments of "they need to learn how to make an appointment". I may very well be missing information. We'll find out...

Please note, GL has been paid in full for all items, including the lot they are refusing to release. I have other lots at other GL sites that are pending pick up as well. GL has locked my account, removing my access to my paid in full invoices which will be required for pick up of these other...

Lindsey, there was more than one bid. In fact, this one lot tied up a considerable percentage of what I have available to bid with....

If I can't afford to lose the purchase price of the lot, I certainly can't afford legal costs. I'll content myself making everyone aware of my experience and refraining from bidding on anything at Ft Carson ever again...

I've had GL'S site lock up and time out and kick me out just as auctions close a bunch of times. I figure that's just the way it goes.

"Or scheduled for removal at a later date with the GL site manager.." This was done.... it was scheduled for pick-up with the site manager for June 9th. Then on June 9th at the appointed time release was refused..

I won a lot out of Ft Carson CO. I contracted with a freight carrier for loadout and delivery. The freight carrier is apparently at the GL yard nearly daily. Jared refused to release the lot , claiming lack of appointment. An appointment was made with Jared by the carrier for June 9th, which...