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Yes WFO imo has way better customer service and they mess up less.
PB your right its not an excuse its just the facts. I refuse to buy from them because of the customer service, not the products they sell.
I sent a message to Stephen Watson on face book hoping he will check this out.
PB Denise is the wife of the owner. The owner Stepan Watson is very involved. they are a small shop that is out growing its ability for good customer service. there products are great its just the follow through that is lacking some tact.
I hate ORD they like to send people the wrong stuff me included. k10 shackle flip instead of a k30 flip. I just buy from 4x4 Custom Truck Parts | Off Road Truck Parts | California Custom Trucks now they have better service and faster shipping.