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Howdy, NOT all generator are alike. This is a Military MEP generator. A commercial permanent generator supplier is going by what he sells. Most do not have a simple N-G bonding strap like a MEP. Why? Those are meant to be permanently mounted, and the generator frame is meant to be grounded...

Howdy, By the electrical gods wisdom, you do not want 2 points of ground. The generator expert might not have known exactly what a MEP generator is. You run 4 wires to the house to make 4 connections. I am sure your house service panel has more than 1 ground rod in the ground. So consider that...

Howdy, All MEP generators have a bonding strap. It is either connected, or not connected. A MEP generator connected to a house service panel with 4 wires, making use of the service panel neutral, ground system, then the bonding strap is disconnected on the MEP.