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I want to add something here, which may not seem important. When you say 'customer service', I believe you're referring to customer service as a whole, i.e. anytime a customer contacts us for a service. There is a separate customer service department at GL. So if you have a bad experience, you...

These are all good ideas. Many of them have been discussed in other threads, so I'll try to summarize. Please also keep in mind that if you feel strongly about something, a written letter or an email to info at govliquidation dot com or fax is the way to make your voice heard. And please...