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Ron is right. Out of the goodness of their heart the offered his money back. They didn't have to. Per GL's terms and conditions all they had to do is point to the junker and say "there's the truck you bought, good luck". If you read the terms and conditions GL isn't responsible for anything and...

David Doyle posted the somewhat complex formula awhile back showing what the government and GL makes (good luck finding it). GL does get a pretty good part of the sale when you include the 10% the buyer pays.

If you read the fine print of the terms you agreed to, they aren't even obligated to give your money back. To summarize the terms it says " they do not guarantee the accuracy of the pics and you are obligated to take whatever you won". This is another reason why you really should inspect the...