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Well I'd sure rather be a friend than foe. I just want a high quality lift for this truck and I'm looking forward to starting work on it once the rest of the parts arrive. If I have future issues I'd like to be able to talk and get help. I am still looking forward to this project because his...

Yes that DOES explain a lot! Chris seemed OK until he stopped communication but BY FAR the two rudest ones there are Denise and Stephen. She got defensive immediately on the first call and now there's no chance at a civil conversation with her even when I ask for one right at the beginning...

Well UPS never showed Friday. Denise put the wrong address on the call tag. Why do I have this feeling it was not an honest mistake? At this rate it will be fall before I get my ORD lift kit put on. Won't feel much like bragging it up when anyone asks...

I'm confident they will send me the right springs. UPS is supposed to pick these up tomorrow. What scares me is if I have any problems with the product after installation. They are so mad about this spring exchange that I doubt I would get any kind of support from them.

Live and learn I guess. That wild have come in handy right about no. I paid with m debit card so they've already been paid. I'm sure this will get resolved, it's just turned into way more of an ordeal than it should have.

The saga continues. They emailed me a UPS tag (I don't have a printer) but would not pay for UPS pickup. That meant a 50 mile round trip to go to the "big city" to drop these off once I found a printer. UPS suggsted I call the company to have them correct the pickup instructions. I was luckily...

Well so far NOT so good dealing with ORD. I just got my 4" lift from them through FedEx along with a zero rate kit, with all of the fixin's. Greasable bushings, HD shackles, shocks, brake lines, the whole thing, except I haven't ordered the zero rate for the rear yet until I see if I'm going to...