RE: Re: RE: EUC Invoices
I don't mind paying for something I bid on, IF, I can pick it up when I am charged for it. The problem is GL's poor customer service. Even before this latest change in policy, GL would bill customers cards and then send out the invoice when they got around to it.....
They also accept payment in forms other than credit cards, such as certified checks, and bank transfers....
I've gone around and around with Live chat operators who notoriously don't have any answers....such as, "do you have my EUC?", "no please send it again", and again, and again.... EUC status that is not updated for days/weeks.... I have had multiple occasions where my EUC status went from "submission pending", to "payment collected" and still did not have my invoice....
So please don't lecture me about "The Big Picture", nothing personal.
Oh, and please hold the shop somewhere else comments, I have, and GSA is a first rate outfit to deal with.