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Yes you can call at anytime and request the SF97 after you have checked out.

I'm checking on it again Brad not sure what the hang up hopefully soon.

sorry man I get pinged a lot! I forget who I've spoke to at times

Yes, they had to change the policy. If it is over 5k it has to be a wire, you can't split it up. I was not privy to the reasoning.

Andrew is our newest customer service agent and has only been answering the phones for a week. So he probably hadn't had this one come up yet. Regardless, someone around him should have been able to easily quote are terms and conditions. The newer agents typically are a little shy about having...

Send me your item number, I'll see what I can find out.

We are creeping back down. All of the approvals in November have been around the 45 Business day mark. So between the 8 and 10 weeks. Lets hope the trend continues!

Most likely it eclipsed the 90 days just click above in right corner

Send me your item number? That is a standard response from Customer Service. We are seeing much better times right now.

Mistakes happen in any business... How about this send me a bill that you paid highlighting the overages and I'll put my money where my mouth is. I am confident that 95% of items that sell are where they are listed. If not it is because our employee on the ground did not do his job. My email is...

I'll get you squared away. We promised it at time of sale I'll make sure it is honored. We are not offering the GA title going forward due to the cost associated with producing them. Oh and for the record I just looked at my caller ID you should have left me a VM I had just went to the break...

I just responded I am on it. I will get it squared away.

Every piece is listed with a zip code of where it is located so I am not understanding why you say you have no clear answer?

A scam? So we make it very clear there is no loading assistance on site so be prepared. Some of our storage sites are private companies that have capabilities to help load but they have to stop what they are doing and will charge you for their assistance you don't pay us you pay them. We have...

I responded in your original thread not going to retype it here.

The items are listed with the zip code of where you are located. Every shipper I deal with quotes by zip code you should be able to get a fairly accurate quote from a reputable company with only a zip code. Unfortunately we have had many people before they win or pay for an item try to falsify...

We have had a good couple of weeks of approvals so we are getting back down closer to the 8 weeks the last few weeks.

I'll check on it.

Just to put a few things into perspective a team of 2 people have processed over 7000 titling documents so far this year. Every single one of those typically requires us to sign at least twice so thats 14000 signatures and a lot of just mind numbing paperwork. Mistakes are going to be made, our...

CPO hauls for us as well great to work with.