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Perfect. I picked mine up a week after you so hoping I see mine in the next couple weeks and can get this rig on the road

Did you have to harass them a lot for that? Seems fairly quick.

I got the letter after I already picked up my truck! [emoji23]

In true Richie Bros fashion, nearly 4 weeks after I pick up my truck I receive an email that my EUC was missed and has been resubmitted and I don’t need to do anything further. Did I win a free Humvee? Or just general incompetence? When i login to my account it still says EUC approved.

I am picking up my M1097A2 on Thursday! Any hiccups getting it?

I called rather than emailed and got the number directly from the Customer Service rep to pick up my vehicle in Albany next week. They didn't do anything other than make sure my release form was property generated and give me a phone number.

Just got my approval email. Purchase date 3/11/2020 EUC Submitted 3/12/2020 EUC Sent to TSC 4/23/2020 EUS Approved 8/18/2020

Update: Spoke to the post sale team and the rep chatted with someone and they let me know they sent a list of vehicles to TSC for updates. Don’t know anything yet. After my call I finally got the reply email I was waiting for: My apologies on the delay in response. TSC is currently working on...

Spoke way too soon. Emailed Sunday to check since I hadn’t heard anything by Friday afternoon (48hrs) and haven’t heard back yet. Sent another email tonight to keep rattling their cages. I will be calling again tomorrow if I don’t see an approval email in my inbox.

I feel pretty lucky then as I finally got a response directly via email and said they reached out to TSC about my truck and should have an update working 48 hrs.

I have now emailed customer service and the EUC address and haven’t gotten a reply. How long does it take you guys to get a response?

What was the response from GovPlanet? Just deny, deny, deny? Time to call again and see what the status is.

This frustrates me. So TSC says they have returned every EUC from GovPlanet?

Called again last week and I was told I would get a call back from the EUC Supervisor (can’t remember the exact title) within 24 hours and I am still waiting by the phone.

Does that mean you got your EUC back?!

Frustrating part for me is the multiple people on here who were first time buyers that had their EUCs submitted 4/24 and have already received their trucks. I expected a long wait then got my hopes up. Still stockpiling all my parts to hopefully have everything ready to roll when I finally get...

Hopefully things move quickly because my weekly calls to GovPlanet are about to begin. Yesterday was 60 business days from my EUC being submitted to TSC.

But does it say submitted to TSC? The “full EUC” never went away for me even after it was submitted for approval They are still approving EUCs and receive them weekly according to GovPlanet two weeks ago as well as other who have received them since the lockdown. Sent from my iPhone using...

Does your EUC Status show "Submitted to TSC, Pending approval"? Mine still has a link to "Fill EUC" (See Below) but it has been submitted to TSC/DLA for approval and they are waiting for it to be returned. According to the woman I spoke with from the EUC team they batch send them to TSC/DLA...

At the point now that Breton has manufactured a backordered 4 man soft top and doors and still waiting on my EUC. GovPlanet told me last week that if I don't hear from them by the beginning of July that they would put me a on a list of EUCs that are taking longer. Apparently there is a list...