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Since the auction listings go away after 24 hrs, I have made it my practice to save each listing along with the bid information packet on my computer after I win. That way, I have a copy forever and can always go back and print it off later. Go to the auction listing, click file, then save...

I like this thread so long as we keep it civil. Customer service is my number one complaint. I have purchased quite a few items over the years from GL and their service ranges from great with some CSR's to poor with others. I know it's like that in any huge company, but I still feel...