Adding Iron Planet Section

[cobra5]

Since Iron Planet (IP) took over the rolling stock from Gov. Liquidators (GL), has it been discussed or mentioned about adding an IP section within the discussion section that GL is in?

 

[patracy]

There's currently talks about it. But the reasoning for the GL section was more to allow GL to have interaction with users here with their auctions.

 

[Warthog]

At one point a GL rep was very active here answering questions for the membership. That did last long.

 

[gimpyrobb]

It didn't last long cause their customer service sucks. Once we had someone to ask questions at that company, well its like flying a kite with a key on it in an electrical storm...

 

[m16ty]

My issue with the GL rep (can't remember her name) is that she had no authority to help anybody.

This was during the time of the big deuce flood. Lots of members were buying trucks and GL was having huge deuce auctions. Just because of the shear numbers that were selling each week there were more than a few problems. The membership was lead to believe that the rep was sent here to help work through the problems some members were having. Every single time the rep was presented with a problem or question, the only advice she ever gave was you should contact GL customer service.

I'm not really blaming her as she was likely given the job by management but she evidently had no authority at all to help people with their problems. I mean, any member here can tell you to call customer service, we didn't need a rep for that.

 

[Artisan]

First we need to add the long await M915 Series section.

 

[FloridaAKM]

I have dealt with several GL reps after auctions in the past, both male & female, with mixed results. Once I was shorted ammo boxes for an auction that the pallets were clearly marked by the military, GL screwed up & my answer from them was tuff......auction is final. Other times there were overages on lots & their response was the same.....auction is final. The reps just man the sites for getting transfers done. GP is having birthing pains as they get into the swing of things it seems also.

Do we need a GP section....try it out & see what happens. If it bombs, delete it or let it die a lingering death over time!

 

[gimpyrobb]

My issue with the GL rep (can't remember her name) is that she had no authority to help anybody.

This was during the time of the big deuce flood. Lots of members were buying trucks and GL was having huge deuce auctions. Just because of the shear numbers that were selling each week there were more than a few problems. The membership was lead to believe that the rep was sent here to help work through the problems some members were having. Every single time the rep was presented with a problem or question, the only advice she ever gave was you should contact GL customer service.

I'm not really blaming her as she was likely given the job by management but she evidently had no authority at all to help people with their problems. I mean, any member here can tell you to call customer service, we didn't need a rep for that.

Ramona?

 

[319]

Ramona?

Robin.

 

[Warthog]

First we need to add the long await M915 Series section.

And the railroad forum.

 

[Recovry4x4]

And the railroad forum.

Since a wishlist is underway, what about an M35A2C w/w n/a forum? Haha! Honestly, the amount of forums reminds me of phone tree systems used by God knows how many companies to keep operators from answering phones.

 

[m16ty]

Don't forget the M939A0 forum.

 

[rchalmers3]

Don't toss the railroad forum idea into this heap. I really appreciate every thread and post related to that type of heavy iron!

Rick

 

[m16ty]

Found the GL rep (Robyn's) profile http://www.steelsoldiers.com/member.php?2364-USMilitarySurplus

Funny thing is that although she hasn't posted since 2008, somebody has been logged in on that account 2/19/2015. Somebody must be watching.

 

[Truckoholic]

I'm glad I happened to find this thread. ha ha I kept searching GL for trucks since I've been wanting to buy another one lately, and have been quite disturbed that they seemed to be non existent on GL. I just happened to see this thread, and opened it up, and was quite happy to find IronPlanet!

 

[swbradley1]

Found the GL rep (Robyn's) profile http://www.steelsoldiers.com/member.php?2364-USMilitarySurplus

Funny thing is that although she hasn't posted since 2008, somebody has been logged in on that account 2/19/2015. Somebody must be watching.

I'm sure they are logging in to see how IP/GP is doing with all their former customers.

 

[cobra5]

Let see if I can explain myself better. I wasn't asking about adding IP/GP to have interaction with the company. My thought was in the "Government Liquidation/DRMO/GSA" section to add IP/GP to the header. In the section titled "Suggestions", add IP/GP to the narrative. Finally, in the " Remarkable GL Employee" section, change the narrative to include IP/GP. People seem to be talking about IP/GP so why not update the board to reflect the change. I hope this makes more sense.