I would like to update that State Farm is awful. Despite me having it in writing and explaining to them that is was registered in MD, they wrote the policy in DE (where my other cars are registered). I didnt know this until the MVA sent me a letter about suspended tags and racked up a $1300 fine. They were less then helpful when it came to clearing it up and providing the FR19. I had canceled them 2 weeks prior and went with Geico anyway. While getting all this straight i came to find out from State Farm they had also canceled my policy 10.24 (i paid 6 months up front to continue through 11/11), becaue o a $38 bill they sent me to have my trailer insured, which i told them not to worry about, i was instructed by them not to worry about it that it was just the liability for towing the trailer. I never received a letter, or a phone call or anything which infuriates me that they were letting me drive around un insured without even the common courtesy to call me to pay the bill or to let me know (i cant view my policy online with the local agent - like everything else in the world i do or i would have caught it)
Eventually after 3 weeks and eventually just turning my tags in to the MVA i got the fines cleared up, no thanks to State Farm, i am very glad i canceled them. There is no coporate line that can straighten anything out, they just tell you you to contact your local agent. I finally got through to a customer service agent after 5 calls, and i explained the problem, he told me he was not a licensed insurance agent and coulnt help me, i asked him if he could transfer me to someone who could, he said no, then i went to let him know how rediculous this was. Then he asked me if i wanted to speak to a manager. I said of course i do. I was on old for 18 minutes, then i hear the phone pick up, and numbers dialing... then a Huh? then numbers dialing again.... hello? YES I AM STILL HERE! ... CLICK! ... HE PUT ME ON HOLD JUST TO WAIT FOR TO HANG UP AND NEVER TRANSFERED ME STATE FARM IS AWFUL!. I am very glad i went with Geico, though they were a little more, i can call them anytime, anywhere and speak to a person who will answer my questions and not just put me off.