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This is quite literally the best advice I've seen. AND IT'S GOOD ADVICE.Does the parking lot have video surveillance? If so I'd look into getting a copy of that days events and make it known to the insurance company that you have it and you'll be keeping it for your records. That will make them just a little less-likely to try any shenannigans down the line like a phone call that goes something like this:
<you> "Hello, I had one of your trucks back into my vehicle last month and I'd like to know when I'll be paid for my damages?"
<shifty insurance agent> "Damages?... According to my report there was no damage to your vehicle that wasn't pre-existing, and we don't pay for that."
I only mention this because it happened to a friend's dad. The company that owned the truck didn't wanna buy him a new tailgate to replace the one thier truck destroyed, so we went to the property owner, got the video footage loaded onto a USB Flash drive and e-mailed the clip of his truck gettting backed into to his insurance agent, and the disposal company's claims division. 4 days later, his 2009 Dodge pickup had a new tailgate with no argument.
If you do NOT need to show the insurance company that video, great.
HOWEVER some companies do NOT keep surveillance longer than one week or one month, UNLESS requested.
This is the same advice I give every CCW holder - IF they are ever involved in a shooting and they did nothing wrong - there are security camera's EVERYWHERE.
but the ability to keep months worth of video is not seen as necessary. NOW is the time to get that copy.
And hopefully you won't need it. But like a CCW, need it and NOT having it is worse than having it and NOT needing it.
just my .02