I got a nice email today (Wed) from some woman at DRMS, said sorry for delay, said needs info from GL since these trucks are coded F and they have sent a request to GL for that info. I contacted DLA Monday after waiting 60 days past, EUC submission to them from GL.
I know I am beating a dead horse but isnt this amazing to watch this broken process just keep plodding along? Lots of folks are going thru this and just accepting it because we have to, but can you imagine a private firm doing this to its customers.
If GL and DLA would have a teleconference call and say, uh hey, we keep getting all these calls and emails for these things we are selling with the iridium on the gauges, maybe we could make a list of those items that have that iridium and whenever we auction them, we could send the correct info along with the EUC to you folks at DLA and avoid the labor hours spent on contacts from the customers to both of us via phone and email.
I know, I know, its government and they need something to do to keep folks unncessarily employed.
It really is amazing this broken process is in place and they have our money right away on auction day. Talk about incompetence. GL must know what items sold need that clearance (checked with a geiger counter) and should know to do that ahead of time and keep it with the vehicle or generators papers. Oh well.