I have an MEP-003 and the regulator died. A friend of mine who knows his stuff replaced it with an aftermarket unit and I have no problems.
However in looking over the specs while we were doing that, I found mention (it's been awhile and it's not at my fingertips) that these generators have an unusual neutral vs. ground situation.
You should not bond the L0 (neutral) to generator chassis in some output switch configurations. When using the convenience outlet, and if you are powering something with a neutral/ground bond, you may experience loading on the generator because of it.
IIRC from the manual, in some switch configurations, the neutral L0 lug FLOATS and is NOT ground.
In a residential environment, the only ground/neutral bond should be at the utility company's service. When running your house on the genny, you might run into trouble if you have a generator chassis ground-to-neutral bond in your electrical panel, especially if you back feed your house through a dryer outlet. DON'T do that.
Run the chassis ground to your house for sure, and ground the genny with a ground stake AT the genny, but avoid a neutral-to-ground bond until you are sure there is no ill-effect by doing it. Disconnect or isolate the utility company neutral from your system when running on the genny.
Use a proper transfer switch.
Mine is 3-phase 208/120, single phase 240/120, or single phase 120 only switchable by selecting the configuration with a rotary switch next to the master breaker.
I always set it for the appropriate configuration depending on the load.
It is 30A 3-phase, 50A single phase, 30A 120V only.
The Military did some funny things with ground bonds sometimes.
If you are experiencing loading on your genny (slow labored start) try starting it with generator main turned OFF and the load disconnected, if no loading then connect your load with the breaker off, if no loading then turn on the genny main. If it loads when you turn on the main with nothing pulling juice, you might have a L0-ground problem.
Other opinions/findings are solicited.
Greg Carttar