So I had a water pump and pulley delivered and the box was damaged. The copper gasket was mangled and a chunk was broken off the water pump pulley. I filed a claim but last time I filled a claim with UPS, I never heard anything of it. Meanwhile I am thinking of removing the pulley and switching it with my old water pump, but the tight fit in there might be a challenge to over come. Maybe a specialty shop around can do the job for me. Maybe one of you could buy it back from me, I am in Florida. The pump looks fine except for the pulley. If UPS gives me a new water pump I’ll give it away here for like $20- 30 plus shipping. Let me know.
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UPS broke water pump pulley (anyone interested?)
- Thread starter Micmada
- Start date
- 3,837
- 2,404
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- Location
- Hiawassee, Georgia
You need to keep after UPS. They will pay. Make certain that you take photos and don't do anything with the broken one until you get paid.
charlesmann
Well-known member
- 700
- 713
- 93
- Location
- Temple, Tx
Agreed, stay on them like a dung beetle on a turd.
I finally got the water pump reimbursed, no thanks to UPS who kept saying I needed to talk to the provider to fill paperwork for them. What utter BS, they break something and they make customer and business duke it out. m&d distributed sent me a new pump and reimbursed me the US PS for shipping the broken pulley pump back. Pretty good shop for parts. Pump looks new and for $85 was a good deal otherwise, I think. Now I have to look for an alternator