glcaines
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I would still call WIX Technical Support and tell them your situation.
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Absolutely... Calling their Tech line might save fifty people the pain that you suffered. And it would let them know they had a problem. Something they can easily fix - or maybe figure out that somebody on their manufacturing line wasn't following the process.I would still call WIX Technical Support and tell them your situation.
That's what I would do also. There could be 10,000 filters out in circulation that are mislabeled and they should do a recall of the entire lot if that is the case.I would still call WIX Technical Support and tell them your situation.