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You have Daniel? Good luck my man! He sent my paperwork up all fuzzy and it got kicked back at the last stop. When I talked to him he pretty much said it wasn't his fault, he's there to move paper.
Here's a fun tidbit of info -
When your status goes from "Problem Report Resolution Returned to Battle Creek" back to "EUC Sent To Battle Creek", you go to the BACK of the line. Even if it was GL's fault.
Sweet system.
The overload springs don't add any height. At least not on the M105 trailer. They are mounted on TOP of the main spring, just along for the ride until things get heavy.
I would be checking every couple days. Heidi was able to see during our live chat session that it was because it was too blurry. Then I got my EUC "specialist" (there term, NOT mine) on the phone and he pretty much said it wasn't his fault, etc, etc. I did up a fresh EUC, took some glass...
To prove that NOTHING is normal at GL, I live chatted to see if they could just take a peak at my status. After a brief 10 minute wait Heidi told me she had some bad news - it got kicked back at DRMS for being blurry. Odd, I thought that Daniel at GL checked these things and then they are...
Best bet is to email it in and then use live chat to confirm. I have never had any luck with the phone. Once it's confirmed Gl has it, then sit down and join the club. NK14 is our President, I'm the sargent at arms and chief whinner. Watch the door for the likes of RAT4SPD, we don't allow...
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