- 6,088
- 4,493
- 113
I won a lot out of Ft Carson CO. I contracted with a freight carrier for loadout and delivery. The freight carrier is apparently at the GL yard nearly daily.
Jared refused to release the lot , claiming lack of appointment. An appointment was made with Jared by the carrier for June 9th, which was beyond the 10 business day deadline, but was the earliest date that Ft Carson GL had available.
On June 9 Jared refused to release the lot, stating it was abandoned.
I called Jared personally when I found out on June 12th. I was told "xxx freight carrier needs to learn to make an appointment. The lot has been declared abandoned, we're keeping your purchase price, we're going to resell the lot, and there's nothing you can do about it."
Apparently there's an ongoing conflict between this carrier and Jared and he's addressing it by taking it out on the customer.
I escalated to GL customer service and filed a claim. Their idea of a resolution is to refund my purchase price, but suspend my bidding privileges until I pay a 25% default fee.
My position is they made an appointment for June 9th and they needed to honor that.
I am extremely dissatisfied.
Jared refused to release the lot , claiming lack of appointment. An appointment was made with Jared by the carrier for June 9th, which was beyond the 10 business day deadline, but was the earliest date that Ft Carson GL had available.
On June 9 Jared refused to release the lot, stating it was abandoned.
I called Jared personally when I found out on June 12th. I was told "xxx freight carrier needs to learn to make an appointment. The lot has been declared abandoned, we're keeping your purchase price, we're going to resell the lot, and there's nothing you can do about it."
Apparently there's an ongoing conflict between this carrier and Jared and he's addressing it by taking it out on the customer.
I escalated to GL customer service and filed a claim. Their idea of a resolution is to refund my purchase price, but suspend my bidding privileges until I pay a 25% default fee.
My position is they made an appointment for June 9th and they needed to honor that.
I am extremely dissatisfied.