Sherpa winch took a dump

davidb56

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My 24vdc Sherpa winch has very little use on it....very very little. I pull firewood with cables on the back pintle hitch. Today, for the 3rd time I needed to winch around a stump and the winch quit working before I even got the cable slack out. I drove back with about 12 feet of cable wrapped around my bumper and proceeded to remove the control cables off the motor. the ground bolt on the bottom, drained water when removed. L%3DjxVqTre4z+dV8wGnQQ.jpgzfiywlbWTT6VfFscj+BjSg.jpg
 

davidb56

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So there are no Authorized repair facilities in the USA. They have a email, which I sent pics. I hope I can at least get them to send another motor. If I ever buy another winch, I'll have to consider something like this happening again. Funny thing is their advertisement includes a video of the winch running under water. This one has only seen rain and snow for under 2 years.
 

Elijah95

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Just to be sure here, did your winch reach thermal overload? It doesn’t take much, very little run time, to get warm enough to shutdown to protect itself from burning up. And cool down takes a longggggg time. Check it now that it’s cool and report back.

Also in their under water video, they stated that anytime the winch is submerged a tear down and inspection is recommended to verify water intrusion has not occurred.

I’m the one who blew one up at the Georgia Rally this year, when time allows ill tear it down, make a report and update y’all on Sherpa’s response. I hear they are excellent with warranty claims


Sent from my iPhone using Tapatalk
 

davidb56

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Bonners Ferry Idaho
Just to be sure here, did your winch reach thermal overload? It doesn’t take much, very little run time, to get warm enough to shutdown to protect itself from burning up. And cool down takes a longggggg time. Check it now that it’s cool and report back.

Also in their under water video, they stated that anytime the winch is submerged a tear down and inspection is recommended to verify water intrusion has not occurred.

I’m the one who blew one up at the Georgia Rally this year, when time allows ill tear it down, make a report and update y’all on Sherpa’s response. I hear they are excellent with warranty claims


Sent from my iPhone using Tapatalk
No. also I have a circuit breaker on it. on this pull, it only had the weight of the chain as it went out when I was taking up slack. The culprit was WATER entering the motor, which according to their propaganda is capable of running under water. Mine has never been under water. I bought it 5/19.
 

davidb56

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Bonners Ferry Idaho
It has seen its fair share of snow though. Its obvious the motor wasn't sealed properly, as you can see from the pictures of water draining out of it.
 
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